Need To Get In Contact With Us
From time to time, you may require technical support starting from a application error to in-depth BGP networking issues, So we can resolve your support problems as quickly as possible please follow our procedures below.
Dream Servers offers a range of support methods so you can get in contact with us 24/7 these include:
- Support Ticket
- Phone Support
- E-Mail Support
Support Procedure
Dream Servers aim to reply to any support ticket / issue raised by our clients within 30 minutes (Unless stated differently by SLA agreement)
If you follow these guidelines this will ensure your support ticket is dealt with as quickly as possible.
Raising a Support Ticket within Business hours (9AM - 5:30PM Monday - Friday)
- Raise a support ticket within your client control panel
- If your support ticket hasn't been answered within 30 minutes please then phone 0800 644 0015
Raising a Support Ticket outside of Business hours
- Please contact our 24/7 technical support line
- Raise a support ticket within your client control panel
